Report abuse. Details required :. Cancel Submit. Hello Barbara, Thank you for posting your query in Microsoft Community. When it prompts to choose an option How do you want to search driver, then go with Search automatically for updated driver software. If you have a driver available on your PC, then select Browse my computer for driver software, then select the appropriate location, where the driver located on your PC for updating it.
Ensure that PC is connected to Internet while performing this step If it doesn't fix the issue then right-click the same device driver listed below Mouse and other pointing devices and select Uninstall.
Click OK to confirm removal of the device. Restart the system. Windows will detect and automatically install the touchpad driver. Now check if it resolve the issue. If not go with the second method. Driver Easy will automatically recognize your system and find the correct drivers for it. You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks and you get full support and a day money back guarantee :.
Driver Easy will then scan your computer and detect any problem drivers. You can also click the Update All button to automatically update all outdated or missing drivers on your computer this requires the Pro version — you will be prompted to upgrade when you click Update All. You can also use Driver Easy to uninstall drivers also Pro version required.
In this case, you will need to go to the BIOS menu and modify the settings. Many users have used this method successfully. It would help if you ask a technician to diagnose what the problem is and proffer solutions to fix it. Please leave a comment below. You may also visit our blog to read our articles and optimize your PC peak performance. Your email address will not be published.
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Link copied. Do you like this post? You may also like 5. What if Copy and Paste are not working in Windows 10? If your laptop's touchpad does not work after trying to enable it using the steps below, see: Why is my laptop mouse touchpad not working?
TouchPad Button: Some laptops have a button near the top of the touchpad that allows you to quickly enable and disable the touchpad. You can toggle the touchpad off and on with that button. TouchPad Fn keys: Some laptops have an Fn key that, in combination with one of the F1 - F12 function keys , can enable and disable the touchpad.
To toggle the touchpad off and on, press both of these shortcut keys at the same time. The icon associated with toggling the touchpad is often indicated by a rectangle with a line under it.
It may also have a pointing finger or a circle near or over a rectangle. Once the touchpad is disabled, you need an external mouse to navigate in Windows, or you can use your keyboard to navigate in Windows. See: How to navigate Windows using a keyboard. If there are several devices listed in the Device Settings tab, you need to select the touchpad in the device list and then click the Disable button.
If using the Device Settings tab, press Tab until the Synaptics Touchpad or similar touchpad device name is highlighted. If multiple devices are listed, you may need to press the up or down arrow to select the touchpad device in the list.
Press Tab again until the Disable button is selected, then press Enter.
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