However, if needed, you can also enable a device to send later. The identification information typically appears in the banner in a fax message to help the recipient determine where the fax originated. You must specifically enable a fax device to receive—it is not enabled by default. A fax device can be configured to answer incoming calls automatically or manually. The manual option is useful if your fax and telephone share the same incoming line.
And you can specify the number of rings before answering. A higher number of rings before answering is useful if your fax and telephone share the same incoming line, to give you time to answer the telephone.
As part of this process, you can also specify an optional Called Subscriber ID CSID string, a text string used to identify a fax recipient to a fax sender. To configure fax devices, such as a fax printer, you must be a member of the Administrators group or you must have been delegated the appropriate authority.
In the left pane, double-click Devices and Providers , and then click Devices. In the right pane, right-click the device you want to configure, and then click Send. This string is limited to 20 characters.
Later, if you want to disable the fax device from sending faxes, right-click the device, and then click Send to clear the check mark. In the right pane, right-click the device you want to configure, click Properties , and then click the General tab.
To configure whether calls are answered automatically or manually, select the Receive faxes check box, and then do one of the following:. Click Automatic Answer to enable the fax device to answer calls automatically, and then type a number for the value in the Rings before answering field. The default number of rings is 5. If your fax and telephone do not share a line, you should decrease this number. If your fax and telephone do share a line, and you decide to increase this number, do not increase it so much that the fax sender stops transmission.
Later, if you want to disable the fax device from receiving faxes, right-click the device, and then clear either the Auto Receive or Manual Receive check box. For outgoing faxes, you can also configure receipts, whether you will enable your users to create and use personal cover pages, and what your organization will include in the banners of sent faxes.
Fax administrators have full control over the incoming fax queue. This queue is the collective queue for all receiving fax devices that are managed by the fax server—it corresponds to the Incoming folder. Users who are not members of the Administrators group need to be assigned permissions to view or manage the incoming fax queue.
A fax remains in the incoming fax queue until it is received successfully and routed in accordance with the policy specified by the fax administrator. Only then is it moved to the inbox. If a fax is not routed successfully for some reason, it remains in the incoming fax queue until it is deleted manually—or it is handled in accordance with the automatic deletion policy that you have configured for the fax queue.
You can control incoming fax jobs handled by the Fax service by disabling the reception of faxes into the incoming fax queue. If the reception of a fax is stopped while being received, but a portion of the fax is successfully received, the fax is assigned the Partially received status and is moved to the Inbox folder.
On the General tab, select Disable reception of new faxes to block new faxes from being added to the incoming fax queue. Administrators can configure incoming fax routing methods to route incoming faxes to recipients on the network.
In Fax Service Manager, there are incoming fax routing extensions that are global applied to all devices and others that are associated with just individual fax devices. For global methods, you can set the priority order in which they are applied to an incoming fax. Non-Microsoft vendors can extend the global methods for incoming faxes. Extensions could include, for example, converting incoming files to specific file formats. Individual incoming fax routing methods are configured per device.
After a method is configured, it can then be enabled or disabled. More than one incoming fax routing method can be applied to incoming faxes, and if a method is disabled, the device skips that method and processes the incoming fax in order of global-level priority.
A disabled incoming fax routing method appears with an icon an arrow pointing down over it in the right pane. Route through e-mail. Specify the e-mail address for receiving incoming faxes. Store in a folder. Specify the local or network path of the folder to which a copy of incoming faxes will be saved. If you choose this method, make sure that the folder you use has access to the Network Service account. You can use incoming fax routing methods to control what happens to faxes that are received by a fax device managed by the fax server.
You can use any combination of routing methods to forward received faxes to an e-mail address, store faxes in a folder, or print faxes. In the left pane, double-click Devices and Providers , double-click Devices , double-click the device you want to configure, and then click Incoming Methods. In the right pane, right-click the method you want to configure, click Properties , and then do the following:.
To configure the Route through e-mail method, click the E-mail tab, and then type the e-mail address to which you want incoming faxes to be delivered. For the Print method, click the Print tab, and then type the UNC path of the printer for incoming faxes. After the incoming methods have been configured, in the details pane, right-click each method, and then click Enable to enable the method, or Disable to disable it.
You might want to disable a method if, for example, you want to temporarily disable printing because the printer is not working and faxes are getting stuck in the inbox. You should use this procedure if you have chosen to configure the Route through e-mail method for a fax device. To enable incoming faxes to be routed to recipients by e-mail, click the Receipts tab and then do the following:.
In From e-mail address , type the e-mail address to which all incoming faxes will be received. Also on the Receipts tab, click Authentication , and then, based on how your SMTP server is set up, do one of the following:. Click Basic authentication , click Credentials , and then type a user name and password.
You can use Fax Service Manager to configure and manage how faxes are sent and archived, what is included as part of the fax transmission, whether receipts are issued, and rules for routing. Select Disable submission of new outgoing faxes to prevent users from submitting new faxes to the Outgoing folder.
Clear this check box to restart fax submissions. Select Disable transmission of outgoing faxes to prevent faxes from being sent from the Outgoing folder. Clear this check box to restart fax transmissions. The outbox folder is the queue of all faxes that are waiting to be sent or are in the process of being sent. If you send faxes using multiple fax devices, the outbox is the collective queue for all these devices. After a fax is sent successfully, it is moved to the archive.
Administrators can use Fax Service Manager to configure the following properties for the outbox and outgoing faxes:. Include banner. You can add a banner to outgoing faxes. A banner is text that is added to each page of a transmitted fax. The banner format cannot be modified. However, if all the banner information does not fit, a shorter version appears. Information in a banner includes:.
Allow use of personal cover pages. You can enable users to attach custom cover pages to outgoing faxes. If you do not enable this feature, then users connecting to a fax server with a remote fax printer connection can only choose cover page templates located on the fax server computer. You can specify that the TSID specified for the device should be used.
All submitted content is subject to our Terms Of Use. I have a Windows server running the FAX service. It seems to work well, however I would like to save the incoming faxes to a network share on a NAS. I can save them ok to a local drive. When I select a network path it states that the folder does not exist which it does or the FAX service does not have access to it. I have mapped the drive with an account that does have access but the FAX service is using a differet account.
Thanks, Craig. Share Flag. All Answers. Collapse -. Windows Fax Server and network shares. There are a couple ways to configure it to be able to receive faxes as well.
The first way is to use a shortcut menu. Auto Receive lets your fax modem answer every incoming call, whereas Manual Receive means you'll have to manually initiate the fax receive process. This is useful if you use a voice line to occasionally receive faxes.
You can accomplish the same thing by right-clicking the fax modem and selecting Properties from the shortcut menu, as shown in Figure D. You can also enable Adaptive Answering, if your fax modem supports this feature. Adaptive Answering allows your fax modem to determine whether or not an incoming call is a fax call or a voice call and to act accordingly.
Not all modems support this feature, though. If your modem does, you can allow your fax modem to automatically answer calls and still share the line with voice services. Option 3 is the way that fax machines usually work and, in this case, you turn your server, network, and printer into an integrated delivery system. The order listed above is the order of priority for incoming faxes.
To change the routing order, open Incoming Routing Global Methods and use the up and down arrows on the toolbar to move the options up and down the list, a shown in Figure E. What you can do with this once you have selected the order is discussed a little later in this article.
Outgoing routing is generally ready to go, since most of you will only have a single modem in your server. This option determines the order in which the modems will be used. Open Outgoing Routing All Devices and look in the right-hand pane to get a list of available devices.
If you have more than one device, you can change the order in which they are used by selecting the device and using the up and down buttons on the toolbar.
This can be useful if you have multiple modems, with the first modem dedicated to faxing and a second modem connected to a line it shares with voice calls. A lot of businesses use standard cover pages for faxing.
You can configure your own specific cover pages for faxing by using the Cover Pages option in the Fax Services Manager. Alternatively, you can just use one of the four samples that is supplied with the service.
You can create a new cover page in two ways: Start from scratch, or create a new cover page using an existing page as a template. To start from scratch, right-click Cover Pages and select New from the shortcut menu. To use a current cover page as a template, right-click Cover Pages and select Copy From Next, choose the fax cover page you'd like to copy and click Open.
You can also edit an existing cover page by selecting Cover Pages. Right-click the cover page you'd like to edit and choose Edit from the resulting shortcut menu. In any case, the Cover Page Editor opens.
This program lets you create custom cover pages with fields available that are appropriate for a fax cover page. This program is a lot like WordPad, but includes an Insert menu that has a number of different fields, such as recipient name, sender name, date, etc.
In Figure F , you can see a screen shot from this utility with the Insert menu opened up. When you're finished with your changes, save them and exit the utility. You'll be able to use this cover page later when you send a fax. How can you easily send a fax using your new fax server?
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